Getting outrageous light bill from Ikeja Electric Distribution Company (IKEDC) is already a thing of the past with the new PHCN prepaid meters being distributed and installed by the Ikeja Electric Distribution Company (IKEDC). Gone are the days of estimated bills, now you pay for what you use as we are now in the era of per second billing, great achievement though its been long overdue considering the billions of US dollars being injected into the sector by past administrators till date.
For those of you in the dark on how to get the new prepaid meter, this post would help you on the steps involved in getting one.
How to Get Ikeja Electric Distribution Company (IKEDC) Prepaid Meter
Getting the IKEDC is not a big deal, they have their offices everywhere, but simply follow the process as seen below.
- Ikeja Electric would identify and notify the customers to be metered.
- Meter forms would be given to the identified customers by Ikeja Electric’s sales representatives (ESR)
- Installation of the new prepaid Meter takes place in the customers premises.
- After Installation, the customer has to visit the Ikeja Electric Business Unit for account reconciliation and vending. This is mandatory to complete the installation process.
- All customers are to ensure that they separate their load/lines before meter installation can be carried out.
Please note that the meter forms and installation services are FREE with no cost to the customers.
Do not make any payment to any Ikeja Electric employee or sub-contracting partner for meter forms and installation services.
For further inquires you can contact them on;
Ikeja Electric Distribution Company Customer Care Line
You can reach them on the phone numbers listed below
Telephone: 01-448-3900, 0700-022-5543, 01-7000-250
Email: [email protected]
Ikeja Electric Distribution Company Contact Details
They operate daily from 8am – 5.30pm (Monday – Friday)
Contact Address: Obafemi Awolowo Way, Ikeja, Nigeria
11 thoughts on “How to Get Ikeja Electric Distribution Company (IKEDC) Prepaid Meter”
Good morning to you, Am Mrs Osabuohien from Mufutau olorunfemi street Igando Lagos. We hardly see light in this area but you people want us to pay for light bills dat we don’t use, for d pass 8months there hv not been any NEPA bills and we are still waiting to receive prepaid meter., what is happening ?
Are there toll free numbers we can always call if we have complaints or recommendations?
The IKEDC number on the post is their customers care service line and it isn’t toll free.
hi,heard ikedc just launched a live chat for customers, can you please make it public? we need to know.
Thanks Dupe! For your information. I ‘ll make the IKEDC live chat for customers complaints public as soon as possible.
Good morning to you,
This is to remind you that: Oseni Crescent, Ayobo area where we reside has been in darkness going beyond a week to date and no information regarding the situation has been communicated to us.
I think we should at least know the challenges.
hello, my name is tajudeen ogunbekun from ikotun behind oba ikotun palace,we use prepaid meter,for about six weeks now we have had light about twice.we don’t know what is going on? The chairman of our CDA said it was a fault.l don’t how long the fault will be corrected.Our city have being trned to a village for the past six weeks now.Please take action l don’t think they are saying the truth.
Your community will have to come together, write and submit a petition to Ikeja Electric Distribution Company (IKEDC) detailing what has been happening for the past 6 weeks and do a follow up, i believe the problem will be solved. Am sorry for all the inconveniences. Regards.
Hi there my name is Abdullahi from ilupeju lagos. pls how i can i get a prepaid meter and the cost?
you cannot personally walk into any PHCN’s office to buy the IKEDC prepaid meter, it is being distributed freely the government. So when it is the turn of your Zone, you will definitely get it. You just have to be patient
Top of d day to U.
We ur customer on iju raod,114-116 iju rd ve been cut of frm light since Febuary this year 2016 due to bad transformer which has not been repaired nor replaced,some residential building do not ve d new pre paid meter while it has been installed within iju road,our service station is @ Iju,dis matter has been reported to them still no response till date.pls we kindly appeal for ur urgent reponse on dis issue,thanks